Real estate is our business and we have specialist teams who focus on residential, coastal, waterfront, lifestyle, country, commercial, tourism and property management.

We work on behalf of our vendors, striving to achieve for them the best price possible for their assets. We are proud of the quality of service that we offer. We communicate relentlessly with our clients.

Our clients enjoy working with us. We are regularly told by clients that we are the industry’s most professional when it comes to presentation, communication and service. Over the last year our Net Promoter Score (NPS) for client satisfaction is at 84.6 out of a possible 100. Customer Monitor suggests that anything over 80 is world-class, so we are very proud of the hard-work and effort that our team has put into providing top quality service for our clients.

Team spirit and family values are key parts of Bayleys’ culture. The support throughout the business is strong, ensuring a good working environment. Our successes are celebrated and we have a mutually successful partnership with our salespeople. Our employee engagement score is 8.5, putting Bayleys in the North in the top 5% of professional services firms globally.

We always seek to employ the best people in order to improve our team. As a result, our salespeople are often the best performers in their local markets. We pride ourselves on honesty and transparency. Providing clear and relevant information makes it easier for our clients to make important decisions. Being personally accountable at all times means our ethical standards are always high.

We care about the communities in which we work, so we’re always looking for ways to give back, individually and as a group.

The values that we base our business on are professionalism, respect, honesty, great communication and family. We work hard to achieve these every day.

We constantly strive to be Altogether Better.